A BRAND CUSTOMERS ALREADY KNOW
200K+
COMMUNITY
CELEBRITY
WORN
CANADIAN
FOUNDED
SHIPPED ACROSS
CANADA + USA
FAQs
How do I become a Kate Hewko wholesale stockist?
Kate Hewko wholesale is application-only. Submit an application through our wholesale site, and once it's reviewed and approved, you'll receive access to log in and order using the email address you applied with.
Is there a minimum order amount?
Yes. Your opening order requires a minimum purchase of $750 CAD (pre-tax). Once your account is established, reorders have a minimum of $250 CAD (pre-tax).
How long does it take to receive my order?
Our wholesale orders are produced to order rather than shipped from held stock, so please allow up to 8 weeks from order confirmation and payment for your order to be produced and shipped. We'll notify you if we expect a delay beyond this window.
Do I have to pay for my full order upfront?
Yes, full payment for goods is required at the time of order to begin production. Established accounts in good standing may become eligible for Net terms (up to Net 30) at our discretion — this isn't available for new or first-time accounts.
How much is the shipping cost?
Because your order is made to order, we can't quote an exact shipping cost at the time you place your order. Once your order is complete and ready to ship, we'll purchase the label and invoice you for the actual carrier cost, billed at cost with no markup. This invoice is due before your order ships.
What payment methods do you accept?
We accept all payment methods available at checkout through Shopify, including major credit cards.
Can I make changes to my order after I've placed it?
Since orders are produced to order, changes or cancellations can only be accommodated 48 hours of order confirmation, before production begins. Once production has started, we're unable to make changes or cancel.
What if my order arrives damaged or incorrect?
Please inspect your shipment upon arrival and note any visible damage on the carrier receipt before signing. Report any damage, defects, or shortages to us within 5 business days of delivery, with photos and your order number.
Can I return items I no longer want?
No — all wholesale orders are final sale. We don't accept returns for change of mind, incorrect ordering, or overstock. This does not apply to defective, damaged, or incorrect items — see our Returns & Refund Policy for how to report those.
Can I resell Kate Hewko products anywhere I like?
Products are intended for resale through your own retail business. They may not be resold on third-party marketplaces (e.g. Amazon, eBay, Poshmark) without our written consent, and may not be altered or relabeled.
Do you ship internationally?
Right now, Kate Hewko Canada Wholesale ships to Canada only. A US wholesale site is coming soon, which will ship internationally — reach out to wholesale@katehewko.com for updates.
Who do I contact with questions?
Reach out to us wholesale@katehewko.com for anything related to your application, order, shipping, or account.
Your store doesn't need more of the same.
Bring Kate Hewko to your customers.